Frequently Asked Questions
Everything you need to know about shopping with Kit n Kat Shop.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.
Are your materials sustainably sourced?
At Kit n Kat Shop, we are committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled fibers, and fair labor practices.